Customer Service

We at IRIS Technologies provide high quality solutions for our valued customers and the technical challenges they face.

This web site is your first support resource. We offer product documentation and downloads for our Video Commander and VideoTizer systems, as well as our hardware components; refer to the links to the left.

Paid Technical Support

Support for all IRIS Technologies products is handled by a third-party technical support provider, R Young Technical Services. You can reach them by phone at 724-972-4315. You can also send e-mail to support.ryoung@comcast.net.

For the most efficient service, have your support registration number (if any) available when you call. You should be calling from a phone within reach of the equipment and/or software you are using.